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USEFUL INFORMATION

A new enquiry will require a telephone interview and property visit by one of our expert team members to discuss your property's individual requirements.

1

ARMA and IRPM Unreasonable Behaviour Policy

3

Napier Complaints Procedure

5

21 Ways to be a Great Leaseholder

7

Condensation Avoidance

9

Leaseholder Information Sheet GDPR

11

Living in Leasehold Flats

13

Service charge residential management code PGguidance 3rd edition 2016

15

Service Charge Index

2

Brethertons Noise Leaflet

4

Safeguarding

6

Importance of Fire Doors 2023

8

Appointing a Managing Agent

10

Management Agreement

12

Privacy Policy

14

Unreasonable Behaviour Policy

Leaseholder Information

Please fill in this form as fully as possible to enable us to keep up-to-date information on our system. If there are more than two leaseholders, with different correspondence addresses, then please request further forms. The information you have provided is subject to the Data Protection legislation. From 25 May 2018 The Data Protection Act 1998 has been updated by the General Data Protection Regulation (GDPR). The purpose is to protect the rights and privacy of individuals and to ensure that personal data is not processed without their knowledge. By submitting this document you consent to us both manually and by electronic means using your personal data for the purposes of providing advice, administration and management in accordance with our data protection policy.

Letting Agency

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** Please note if you supply an email address all correspondence including demands will be sent to you via email.

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